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Avoid These 5 Common Mistakes When Selecting an E-Commerce ERP

Erra 10 Mar 2025 03:38EN

Selecting the right ERP system is crucial for online sellers looking to streamline operations, manage inventory efficiently, and grow their businesses. However, many sellers make common mistakes that lead to inefficiencies, wasted investments, and poor system integration. Here are some key mistakes to avoid when choosing an e-commerce ERP.

1. Not Clearly Defining Business Needs

Many sellers rush into choosing an ERP without fully understanding their business needs. They assume they only need a system for inventory management, but later realise they also require automation, accounting tools, or multi-channel selling support. Without a clear plan, they may end up with a system that lacks essential features or has unnecessary ones that increase costs. Before choosing an ERP, sellers should analyse their daily e-commerce operations and list the key features they truly need.

2. Getting Overwhelmed by Too Many Options

There are many ERP providers in the market, and sellers often get overwhelmed by attending too many demos and comparing too many systems. This makes it difficult to decide and can lead to choosing software based on appearance rather than functionality. To avoid this, sellers should first shortlist a few reliable ERP options that meet their requirements, then test those systems carefully to find the best fit.

Online Sellers Scanning Product using E-Commerce ERP

3. Ignoring Implementation and Support Quality

Even the best ERP software will not work well if it is not set up properly. Some sellers choose a system without checking whether the provider offers smooth onboarding, training, and reliable customer support. Without proper implementation, sellers may face delays, extra costs, and confusion. Choosing an ERP with strong customer support ensures that sellers get the help they need to use the system effectively.

4. Underestimating the Total Cost

Many businesses only look at the upfront cost of an ERP and forget about additional expenses such as:

  • Custom integrations with marketplaces like Shopee and Lazada

  • Data migration from old systems

  • Staff training costs

  • System updates and maintenance

If sellers do not plan for these costs, they may end up exceeding their budget. To avoid financial surprises, businesses should calculate the full cost of ownership before making a decision.

5. Choosing an ERP That Doesn’t Integrate Well

A good ERP should work smoothly with popular e-commerce platforms like Shopee, Lazada, TikTok Shop, accounting software, and shipping services. If the ERP does not have strong integration features, sellers may need to manually update data, which takes extra time and can lead to mistakes. Choosing an ERP with built-in integrations helps sellers automate their processes and manage their business more efficiently.

E-Commerce ERP

The Right E-Commerce ERP Choice - Why Sellers Prefer BigSeller

Avoiding these common mistakes can help sellers choose an ERP that saves time, money, and effort while ensuring smooth business operations. BigSeller is designed to address these challenges by offering essential features like automated order and inventory management making the selection process easier for sellers.

With smooth implementation, dedicated customer support, transparent pricing, and seamless integration with Shopee, Lazada, and TikTok Shop, BigSeller helps e-commerce businesses operate efficiently. Trusted by sellers across Southeast Asia, BigSeller is a reliable and smart choice for those looking to scale their online business effortlessly.

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